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Frequently Asked Questions
We provide complimentary transportation from most resorts in Bavaro-Punta Cana. For a list of hotels we service, please click here. If your hotel is not on the list, please contact us to confirm pick up.
Our main base in conveniently located in the center of Punta Cana. We are located in a private beach club in Bavaro Beach where our Punta Cana excursions and scuba diving trips depart. Onsite, there’s a restaurant, restrooms, beach bar, welcome center and a SeaPro mural of popular attractions in Punta Cana.
If you have your own transportation you are more than welcome to come to our main office as there is parking on the street near our office. We recommend that you book in advance so we can reserve a parking spot and ensure that there is availability.
Our excursions to Catalina Island and Saona Island are family-friendly tours, we offer a snorkeling option for guests that would like to join in on the fun. Since we cater to families, we keep families of divers and snorkelers together on the same catamaran.
We assess the weather on a daily basis and look at various factors including the coast guard considerations when making the decision to cancel a tour. In the event that the weather prevents us from going out, we will contact you before the scheduled departure time to let you know. Should we need to cancel your activity, you may reschedule for another available date or time.
At the time of booking you only need to select the start date, once you complete your reservation you will have an option to select the remaining dive days.
Although the best scuba diving sites will vary depending on a divers preferences, here are the 3 that make the top of the list: Astron Wreck, Park Reef and Cavernas. Astron Wreck is an impressive Russian Freighter with plenty of departments to explore and a great dive for Advanced divers. Cavernas reef is known for it’s impressive collection of swim-throughs great for all levels. Park Reef is home to various sea turtles and it the go to spot in Bavaro beach to spot a friendly turtle.
The humpback whales migrate during the winter season (mid January to Early March) to warm protected waters in Samana Bay, Dominican Republic for mating season. Once spring arrives and the calves are strong enough, the Humpbacks whales will migrate back to the Atlantic. One of the best ways to observe these magnificent creatures in their natural environment is through a whale watching tour to Samana.
Why not do something totally unique that she will not expect, such as an underwater proposal. Whether you are an experienced diver or simply starting to scuba dive, we are able to help you plan the perfect scuba diving proposal during a private dive trip. To make the day extra special we will prepare a celebratory champagne toast on board after she says yes, and head over to a private beach were you’ll be able to enjoy a romantic afternoon as a newly engaged couple.
Every diver has different preferences when it comes to dive sites. However, the most popular dive sites in Puerto Plata among scuba divers are the Airport Wall and Canyons II. For more advanced divers the 5 Rock is also a popular dive site although it is recommended for experienced divers with Advanced Open Water Certification.
Dive equipment is an add-on option. Once you select the dive package and you would like to rent equipment, you will be given the option to select the add-ons.
There are certain health conditions that can affect your safety while diving. Please refer to our medical policy.
After booking the certification course, we will send you an e-book with the recommended reading.
The ebook is your course book and covers the theoretical part of the diving course. Students that read the first 5 chapters of the ebook and take the practice quizzes are more prepared for the certification and exam and in most cases are able to complete the courses in a shorter time.
All Saona Island tours depart from the Bayahibe, which is approximately 50 minutes from our departure point in Punta Cana. Some hotels are further away and will require a bit more of a commute time.
All tours to Catalina Island depart from the port of La Romana and is approximately 1 hour away from Punta Cana. Some hotels are further away and will require a bit more of a commute time during the morning pick up.
You can cancel your reservation more than 72 hours in advance prior to the tour start time and we will issue a full refund. Dive Certification Courses assigned a Certification Pack (book and pic) will be refunded the course minus the cost of the Certification Pack ($55).
The length of the Boat ride to Saona island will depend on the type of boat. There are different boats used in each Saona Island Tour. Sailing Catamarans will take approximately 1.5 hours to get there. Motorized Catamarans take one hour and a speed boat would take 45 minutes without stops. One of the highlights of a Day trip to Saona Island is to visit the stunning East National Park, most day trips will include a stop at the natural lagoon before arriving to Saona Island.
Absolutely! In fact many divers prefer to get certified on vacation since they have more free time to dedicate to the courses and want to take advantage of exploring amazing dive sites during their vacation. One of the benefits of obtaining your PADI Certification in Punta Cana, is that it will take less time than at home. Being so close to the Sea, we are able to combine the classroom lessons and open water dives in the same day allowing students to complete the course in 3 days!
The northern coast of the Dominican Republics offer beach enthusiasts a variety of superb beaches. Among the most beloved beach is Golden beach (Playa Dorada in Spanish). Surrounded by Palm trees and stunning shades of blue and greens waves, Golden beach is a mecca for water sports enthusiasts. This is the perfect location to enjoy kayaking, sailing, water ski and parasailing in Puerto Plata (the impressive views of the Isabel mountains from a parasail are an added bonus).